Kitchen Woes

Damian is a lovely guy, but definitely not organised. Our experience with DIY Australia so far has been pretty disorganised.

Whilst the quote was great and Damian (who runs DIY Australia) is lovely we have had some issues ever since the quote!

When I followed up on the delivery, it turned out that they were missing the doors. They were made... and ready but just couldn't be found! So they have to make them at a later stage (unless I wanted a different colour? No I wanted to stay with the theme.)

The delivery of the kitchen was delayed even after I did a work from home day. At 9pm I called to find out where it was... late shouldn't mean that late... and shouldn't I have had a call before that time? I gave them the benefit of the doubt as maybe they thought they could still do it... but it turned out the delivery would happen the following day when I would try and rush home to be here around 6.50pm to take delivery of the kitchen.

When I got home, Will was helping Damian unload the truck into the garage. All good so far... Damian even showed us how to put together the cabinets with Cabinet one as an example.

I'm glad he did... but I was hoping also for a set of instructions? And what about a list of parts? But no... we had to guess how many handles there are meant to be... and I counted them up and told Damian that there weren't enough!

But the worst things have been:

• When we got to Howes Valley to put the cabinets together we found we didn't have all the pieces to build the two base corner cabinets! It was very very irritating especially since Will then took a day off work to build the cabinets later that week (and Jason had allowed Monday to do the kitchen installation which now could not be done!)
• We found out yesterday that the benchtops were scratched (we don't know to what extent) and more importantly one of the benchtops wasn't the right length :(

This now means that the kitchen is delayed... the plumber is delayed, the tiler is delayed... which this close to Christmas means... we won't be in before then! It was making me physically ill but I think it's my high expectation thing. I just need to resign myself to not being in during the forced xmas break period.